Privacy Policy

Effective Date: 01-07-2013

This Privacy Policy describes how Goodwyn Tea ("we," "us," or "our") collects, uses, shares, and protects the personal information of individuals ("you" or "users") who visit and interact with our e-commerce website ( We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our Website, you consent to the practices described in this Privacy Policy.

  1. Information We Collect:

1.1 Personal Information: We may collect the following personal information from you:

  • Contact information (such as name, email address, phone number)
  • Billing and shipping address
  • Payment information (credit card details, PayPal information, etc.)
  • Account login credentials
  • Demographic information
  • Communication preferences
  • Feedback, reviews, and comments

1.2 Automatically Collected Information: When you visit our Website, certain information may be automatically collected, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referral source
  • Pages visited
  • Time and date of visit
  • Clickstream data
  • Cookies and similar technologies
  1. Use of Information:

2.1 We may use the collected information for the following purposes:

  • Processing and fulfilling your orders
  • Providing customer support and responding to inquiries
  • Personalizing and improving your user experience on our Website
  • Analyzing and monitoring the usage of our Website
  • Sending you promotional offers, newsletters, and updates (with your consent)
  • Conducting market research and data analysis
  • Protecting the security and integrity of our Website
  • Complying with legal obligations
  1. Sharing of Information:

3.1 We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may engage trusted third-party service providers to assist us in operating our business and providing services to you. These service providers may have access to your personal information but are obligated to keep it confidential and use it only for the purposes specified by us.
  • Payment Processors: When you make a purchase on our Website, we may share your payment information with trusted payment processors to facilitate the transaction.
  • Legal Compliance: We may disclose your personal information if required to do so by law, or if we believe that such disclosure is necessary to protect our rights, safety, or property, or the rights, safety, or property of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
  • With Your Consent: We may share your personal information with third parties for other purposes if we have obtained your consent to do so.
  1. Cookies and Tracking Technologies:

4.1 We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our Website. You can manage your preferences regarding cookies through your browser settings. However, please note that disabling cookies may impact your ability to access certain features of our Website.

  1. Data Security:

5.1 We implement reasonable security measures to protect the personal information we collect and store. However, no data transmission or storage system can be guaranteed to be 100% secure. If you have any concerns about the security of your personal information, please contact us using the information provided in Section 8.

  1. Third-Party Websites:

6.1 Our Website may contain links to third-party websites or services. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

  1. Children's Privacy:

7.1 Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child, please contact us immediately using the information provided in Section 8, and we will promptly delete such information.

  1. Contact Us:

8.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of Goodwyn Tea, please contact us at:

Goodwyn Tea Pvt. Ltd.
Address: 6, Bishop Lefroy Road. Ground Floor. Kolkata - 700020
Phone: +91 76040 54444

  1. Changes to this Privacy Policy:

9.1 We reserve the right to modify this Privacy Policy at any time. Any updates or changes will be effective immediately upon posting the revised version on our Website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.